{"id":14,"date":"2023-08-31T05:10:19","date_gmt":"2023-08-31T03:10:19","guid":{"rendered":"http:\/\/sigvape.com\/?page_id=14"},"modified":"2023-08-31T05:27:45","modified_gmt":"2023-08-31T03:27:45","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/sigvape.com\/sk\/refund_returns\/","title":{"rendered":"Z\u00e1sady pre vr\u00e1tenie a vr\u00e1tenie pe\u0148az\u00ed"},"content":{"rendered":"

<\/p>\n\n\n\n

<\/h2>\n\n\n\n

Z\u00e1sady vr\u00e1tenia tovaru:<\/strong><\/p>\n\n\n\n

Prev\u00e1dzkujeme 7-d\u0148ov\u00fa lehotu na vr\u00e1tenie tovaru, \u010do v\u00e1m d\u00e1va 7 dn\u00ed od doru\u010denia polo\u017eky na za\u010datie procesu vr\u00e1tenia.<\/p>\n\n\n\n

Aby bolo vr\u00e1tenie tovaru akceptovan\u00e9, mus\u00ed by\u0165 va\u0161a polo\u017eka v p\u00f4vodnom stave \u2013 nenosen\u00e1, nepou\u017eit\u00e1, s neporu\u0161en\u00fdmi \u0161t\u00edtkami a v origin\u00e1lnom balen\u00ed. Okrem toho budete musie\u0165 predlo\u017ei\u0165 potvrdenie alebo doklad o k\u00fape.<\/p>\n\n\n\n

Ak chcete za\u010da\u0165 proces vr\u00e1tenia tovaru, kontaktujte n\u00e1s na support@sigvape.com.<\/p>\n\n\n\n

Po schv\u00e1len\u00ed va\u0161ej \u017eiadosti o vr\u00e1tenie v\u00e1m poskytneme prepravn\u00fd \u0161t\u00edtok na vr\u00e1tenie a podrobn\u00e9 pokyny, kde a ako bal\u00edk odosla\u0165. Upozor\u0148ujeme, \u017ee ak\u00e9ko\u013evek polo\u017eky zaslan\u00e9 sp\u00e4\u0165 bez predch\u00e1dzaj\u00faceho povolenia na vr\u00e1tenie nebud\u00fa akceptovan\u00e9.<\/p>\n\n\n\n

V pr\u00edpade ak\u00fdchko\u013evek ot\u00e1zok t\u00fdkaj\u00facich sa procesu vr\u00e1tenia n\u00e1s nev\u00e1hajte kontaktova\u0165 na support@sigvape.com.<\/p>\n\n\n\n

Po\u0161kodenia a obavy:<\/strong>
Po prijat\u00ed va\u0161ej objedn\u00e1vky vykonajte d\u00f4kladn\u00fa kontrolu. Ak naraz\u00edte na ak\u00e9ko\u013evek chyby, po\u0161kodenia alebo omylom prijat\u00e9 nespr\u00e1vne polo\u017eky, okam\u017eite n\u00e1s informujte. To n\u00e1m umo\u017en\u00ed pos\u00fadi\u0165 situ\u00e1ciu a okam\u017eite ju napravi\u0165.<\/p>\n\n\n\n

V\u00fdnimky a tovar, ktor\u00fd nie je mo\u017en\u00e9 vr\u00e1ti\u0165:<\/strong>
Uvedomte si, \u017ee ur\u010dit\u00e9 kateg\u00f3rie polo\u017eiek nie je mo\u017en\u00e9 vr\u00e1ti\u0165. Patria sem tovary podliehaj\u00face skaze (ako jedlo, kvety alebo rastliny), v\u00fdrobky na mieru (vr\u00e1tane \u0161peci\u00e1lnych objedn\u00e1vok alebo personalizovan\u00fdch polo\u017eiek) a polo\u017eky osobnej starostlivosti (ako kozmetick\u00e9 v\u00fdrobky). Taktie\u017e nem\u00f4\u017eeme prija\u0165 vr\u00e1tenie nebezpe\u010dn\u00fdch materi\u00e1lov, kvapal\u00edn alebo plynov. Ak m\u00e1te ot\u00e1zky t\u00fdkaj\u00face sa opr\u00e1vnenosti vr\u00e1tenia konkr\u00e9tnej polo\u017eky, nev\u00e1hajte sa obr\u00e1ti\u0165 na n\u00e1s.<\/p>\n\n\n\n

Upozor\u0148ujeme, \u017ee vr\u00e1tenie tovaru zak\u00fapen\u00e9ho v akcii alebo dar\u010dekov\u00fdch kariet nie je akceptovan\u00e9.<\/p>\n\n\n\n

V\u00fdmeny:<\/strong>
Pre bezprobl\u00e9mov\u00fd proces v\u00fdmeny odpor\u00fa\u010dame za\u010da\u0165 vr\u00e1ten\u00edm existuj\u00facej polo\u017eky. Po schv\u00e1len\u00ed vr\u00e1tenia m\u00f4\u017eete n\u00e1sledne prist\u00fapi\u0165 k samostatn\u00e9mu n\u00e1kupu novej polo\u017eky.<\/p>\n\n\n\n

14-d\u0148ov\u00e1 lehota na rozmyslenie pre Eur\u00f3psku \u00faniu:<\/strong>
Ak sa v\u00e1\u0161 tovar dod\u00e1va do Eur\u00f3pskej \u00fanie, m\u00e1te pr\u00e1vo zru\u0161i\u0165 alebo vr\u00e1ti\u0165 svoju objedn\u00e1vku do 14 dn\u00ed bez udania d\u00f4vodu. Podmienky vr\u00e1tenia zost\u00e1vaj\u00fa v s\u00falade s na\u0161imi v\u0161eobecn\u00fdmi z\u00e1sadami \u2013 polo\u017eka mus\u00ed by\u0165 v p\u00f4vodnom stave, s neporu\u0161en\u00fdmi \u0161t\u00edtkami a s potvrden\u00edm alebo dokladom o k\u00fape.<\/p>\n\n\n\n

Vr\u00e1tenie pe\u0148az\u00ed:<\/strong>
Po prijat\u00ed a pos\u00faden\u00ed v\u00e1\u0161ho vr\u00e1tenia tovaru v\u00e1s budeme informova\u0165 o stave schv\u00e1lenia vr\u00e1tenia pe\u0148az\u00ed. Po schv\u00e1len\u00ed sa vr\u00e1tenie pe\u0148az\u00ed automaticky spracuje na va\u0161u p\u00f4vodn\u00fa platobn\u00fa met\u00f3du do 10 pracovn\u00fdch dn\u00ed. Pros\u00edm, po\u010dkajte na dodato\u010dn\u00fd \u010das spracovania zo strany va\u0161ej banky alebo spolo\u010dnosti vyd\u00e1vaj\u00facej kreditn\u00e9 karty.<\/p>\n\n\n\n

Ak od schv\u00e1lenia v\u00e1\u0161ho vr\u00e1tenia uplynulo viac ako 15 pracovn\u00fdch dn\u00ed, kontaktujte n\u00e1s na support@sigvape.com.<\/p>\n\n\n\n

\u010eakujeme za pochopenie a spolupr\u00e1cu s na\u0161\u00edm procesom vr\u00e1tenia pe\u0148az\u00ed.<\/p>","protected":false},"excerpt":{"rendered":"

Podmienky vr\u00e1tenia tovaru: M\u00e1me 7-d\u0148ov\u00fa lehotu na vr\u00e1tenie tovaru, \u010do znamen\u00e1, \u017ee m\u00e1te 7 dn\u00ed od prevzatia tovaru na to, aby ste po\u017eiadali o vr\u00e1tenie. Aby bol tovar opr\u00e1vnen\u00fd na vr\u00e1tenie, mus\u00ed by\u0165 v p\u00f4vodnom stave \u2013 nenosen\u00fd, nepou\u017eit\u00fd, s neporu\u0161en\u00fdmi \u0161t\u00edtkami a v p\u00f4vodnom obale. Taktie\u017e budete potrebova\u0165\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_joinchat":[],"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Returns Policy - sigvape.com<\/title>\n<meta name=\"description\" content=\"refund and returns policy for sigvape.com\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sigvape.com\/sk\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - 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